There are two 60 meter/200 ft tall glass silos used as storage for new Volkswagens. The two towers are connected to the Volkswagen factory by a 700 metre underground tunnel. When cars arrive at the towers they are carried up at a speed of 1.5 metres per second.

When purchasing a car from Volkswagen in select European countries, it is optional if the customer wants it delivered to the dealership where it was bought or if the customer wants to travel to Autostadt to pick it up. If the latter is chosen, the Autostadt supplies the customer with free entrance, meal tickets and a variety of events building up to the point where the customer can follow on screen as the automatic elevator picks up the selected car in one of the silos. The car is then transported out to the customer without having driven a single meter, and the odometer is thus on “0″.